Since 2001, when we began operations, Keystone has been involved with resolving thousands of claims in Pennsylvania for public improvement projects. We do not employ people that are not inherently empathetic to work on our projects. We understand the hardships property owners experience, when their land needs to be acquired for a project they may or may not support.
To be able to overcome objections more readily, while ensuring that the property owners, who are the tax payers that fund our projects, are treated fairly and equitably, we are constantly manipulating what we do to be able to provide an unsurpassable amount of information to the property owners in order for them to make the best and most informed decisions relative to their claims.
Our ability and practice of discussing claims internally helps us to resolve the majority of our difficult claims through team efforts as each staff member, working together provides great insight to creatively resolving most matters. When we do identify situations, where the outcomes are indeterminable as to the exact impacts of a property, we protect the property owners’ interests and give them options and never force them into decisions.